In the 2023 Gartner® Peer Insights™ 'Voice of the Customer’ for CCaaS ranking, Talkdesk was recognized by users as the top choice contact platform.

According to Gartner, “Gartner Peer Insights is a free review and rating platform for decision makers in enterprise software and services. Reviews go through a rigorous review and moderation process to ensure they are genuine." The Gartner Peer Insights report highlights 11 contact center as a service (CCaaS) providers.


Talkdesk received the Customers' Choice award because it meets or exceeds both the market average overall experience and the market average user interest and adoption.


Download the report to learn more.



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